Registration
Enter your email address, choose a password and confirm it. No username is required — your email address is used to sign in.
Account help
Account, sign-in and assigned devices
Gate Auto Open uses your email address as the sign-in name. A device is associated with the account for security and access protection.
Sign-in
After reinstalling the app or moving to another phone, sign in with the same email address and password. Your account, trial and future subscription are stored by the service, not only by the local app installation.
Why is a device remembered?
The service keeps pseudonymised data needed to recognise a device and protect the account, trial and paid access. For security, the number of active devices associated with one account is limited.
Reinstalling on the same phone
Newer app versions try to recognise a reinstall on the same device so it does not unnecessarily consume another slot. Android does not provide apps with an immutable hardware identifier in every situation, so a factory reset, system changes or other changes can still require support help.
Changing or losing a phone
Install Gate Auto Open on the new phone and sign in to your account. If an old installation still occupies a slot and the new phone cannot sign in, contact support.
Device-limit message
If the app says the account already has the maximum number of active devices, do not create another account. Contact support and provide the email address used for Gate Auto Open. An administrator can detach an unused installation without resetting the trial or subscription.
Need an old installation detached?
In your message, provide the Gate Auto Open account email, phone model and whether you changed phones or reinstalled the app. Never send your password.
support@gateautoopen.handelshage.no